All orders are processed Monday through Friday with most of our orders being typically processed within 3-5 business days after purchase. Any orders placed on the weekends or holidays will begin processing starting the following business day. We also offer rush order processing at checkout which includes complimentary standard shipping and guarantees orders will be processed before any general orders from that date. Please note, it does not guarantee a faster shipping method but it will result in orders being processed quicker and typically delivered sooner.
We provide standard shipping options to U.S. destinations via USPS, UPS, and FedEx. After orders have been successfully processed, orders are typically shipped with 1-2 business days or less, excluding weekends and holidays.
While we are committed to doing our best to ensure your order is delivered on time, Therapy With God cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. We anticipate there may be inevitable delays in production and shipping due to complications of COVID-19. We are closely following official regulations to ensure we are prioritizing the well-being of both our team and clients.
This means we are operating with smaller teams and shorter shifts. As a result, orders may take 1-2 weeks to ship but please rest assured your order will still be delivered to you as quickly and as safely as possible. We appreciate your patience in these difficult times. Your support means a lot to us. Please feel free to reach out to us anytime if there are any concerns about any order in transit. We will also continue to update our website and social media platforms to announce any changes that may occur.
Once your order has been shipped, you will receive a shipping confirmation email along with your tracking number. Please allow at least 24 hours for tracking numbers to update in the shipping carrier's system.
U.S. Delivery Time & Cost
• All orders receive FREE standard shipping.
• Standard Shipping: (4-7 business days after the date of shipment)
• The actual shipping time may vary depending on the delivery location, shipping method, etc.
• To ensure the secure delivery of your order, Therapy With God does not ship any orders to PO boxes.
Currently we are only able to accept online orders to shipping addresses within the United States, and do not ship internationally.
Therapy With God will not be held liable for any shipping address discrepancies, which include lost, stolen or misplaced shipments. Unfortunately, we are not able to provide any refunds or replacements in these circumstances. All clients are responsible for providing accurate shipping information at the time of purchase and to keep track of their order being delivered.
If you need to modify your shipping or delivery information after your order has been placed, please contact us as soon as possible. Shipping information, including delivery address, cannot be modified once an order has been shipped.
Order Delivered But Not Received
Therapy With God will not be held liable for any packages once they have been shipped. Once your package leaves our distribution facility, it is the courier's responsibility to deliver your order to you within the expected time frame. Complications with delivery are rare, but in the event that you are unable to locate your package, please contact your local shipping carrier to recover your package.
Delivery Failed - Returned To Sender - Abandoned Packages
Packages that are returned to sender means that the shipping carrier was unable to deliver the order to the address provided. In the event that your order is returned to our facility by the shipping carrier due to any "address discrepancies", you will be completely refunded for the cost of the merchandise excluding shipping cost.
If your delivery fails but you would like to still receive your order, we will invoice you for a second delivery attempt fee to reship your order to the updated address.
If you are absent upon all delivery attempts, your package will be held at a local shipping center for pick up. If you do not pick up the package for any reason, the package will be returned to Therapy With God at your expense.